How do I know you're the best on the market?
The best way to see if we are the best is by experiencing our Honeybots first hand. Connect with one of our Honeybots, and we're confident you will fall in love with the authenticity and the unparalleled quality of our AI chatroom. Don't take our word, check it out for yourself.
How do you keep my payment info safe?
Your privacy is super important to us. We don’t store or access your credit card details—those are handled by CCbill (literally the O.G. of adult payment providers, over 30 years old), which use top-notch banking security to keep your info secure. You’re in good hands!
What can I do if I forget my password or cannot access my account?
Go to the Login page and click the Forgot Password link right below the login fields. If you still have trouble, just reach out to us in the form above and we will get you sorted in no time!
How do I delete my account and what happens after?
To delete your account, navigate to 'Account' from the main menu and click on the 'Delete Account' button. Upon deletion, all your Honeybot subscription, history, tokens, and personal information will be permanently erased and cannot be restored.
How do tokens work?
Tokens are the in-app currency on Honeybot that unlock premium experiences with your AI girlfriend. Think of them like credits that let you create custom content and enhance your conversations.
Two types of tokens contribute to your balance:
Subscription Tokens: Come included with your subscription plan and are automatically refilled each month. All plans provide 1200 tokens monthly. You can accumulate up to 2 months' worth of tokens, so a subscriber can hold up to 2400 tokens max.
Purchased Tokens: Can be bought separately with paid plans — Basic, Gold, Platinum, or VIP. These tokens never expire (unless you delete your account) and give you extra flexibility whenever you need more content.
Can I change or cancel my subscription at any time?
Yes, our subscriptions are billed monthly or annually. You can cancel at any time and retain access until the end of the current billing period. Once your subscription expires, your account will revert to a Free account and any unused subscription tokens will be forfeited. However, any tokens you’ve purchased separately will remain in your account forever.
What can I do with tokens?
✅ Generate custom images of your Honeybot or any woman you can dream of
✅ Unlock photos from a Honeybot's gallery
✅ Listen to a Honeybot's human quality voice responses to you
✅ Access 🔥 story scenarios and roleplays
✅ Unlock private videos of your Honeybot
✅ Edit your previous messages to customize your convo
✅ Create your own unique Honeybots with custom looks, voice and personality
✅ No ads for token holders
Do you offer a free account?
Yes, we have a generous free account. You get 140 tokens to use for chatting, generating images or listening to a private audio. As a bonus you get + 2 free private pics.
Please note that free accounts are ad-supported and have non-priority status, meaning you may occasionally be bumped if a paid user joins the chat. For uninterrupted chat and access to the full experience, upgrade to a premium account.
Do my tokens expire?
We have 2 types of tokens:
1. Subscription Tokens: Come included with your subscription plan and are automatically refilled each month. You can accumulate up to 2 months' worth of tokens, so a subscriber can hold up to 2400 tokens max. These will expire if you have canceled your subscription.
2. Purchased Tokens: Can be bought separately with paid plans — 1-month, 3-month, or 12-month. These tokens never expire (unless you delete your account) and give you extra flexibility whenever you need more content.
Why do I keep getting content flags or banned?
We enforce a strict content policy to stay compliant with our payment providers. This means that any references to underage content, extreme violence, racism, or certain fetishes and terms that fall outside our acceptable use guidelines will be flagged and may result in a ban.
That said, our content filters can sometimes be overly sensitive and may mistakenly flag you. If you believe you were flagged in error, please contact us at support@honeybot.ai and we’ll review your case as soon as possible.
How does this charge appear on my credit card or bank statement?
All subscription and tokens purchases will appear discretely as CCBill.com or CCBillEU along with a toll-free customer support phone number for any questions or concerns.
Why was my payment card declined?
We're all about keeping things secure, so here's how to troubleshoot a failed payment:
1. Turn off any VPNs or proxy servers.
2. Double-check your card info to make sure it matches your bank records.
3. Make sure your card's country matches your billing address.
4. Enable 3D Secure or similar verification with your bank.
5. All else fails, reach out to your bank or our support team at support@honeybot.ai.
How does Honeybot keep my information and conversations private?
We take your privacy and data protection very seriously. We employ robust security measures to safeguard user data and personal information. Your data is anonymized, and we ensure secure data transfer across our platform using SSL, compliant with GDPR standards. Additionally, we encrypt all customer data and conversations to maintain strict confidentiality.
How do cancellations work?
You can cancel your subscription anytime by visiting your Account page and selecting ‘Cancel.’ After canceling, your premium access will remain active until the end of your current billing period. During this time, you can still use any unused subscription tokens and bonus content. Once your subscription expires, your account will revert to a Free account and any unused subscription tokens will be forfeited. However, any tokens you’ve purchased separately will remain in your account forever.
Do you offer refunds?
Yes, you can cancel your subscription anytime by visiting your Account page and selecting ‘Cancel.’ After canceling, your premium access will remain active until the end of your current billing period. During this time, you can still use any unused subscription tokens and bonus content. Once your subscription expires, your account will revert to a Free account and any unused subscription tokens will be forfeited. However, any tokens you’ve purchased separately will remain in your account forever.
